Service Desk :: Personal Narrative Writing

Service DeskI insure myself working at the Service Desk about noon on a sunlight afternoon. The Church Rush has begun. People with their three piece suits and Sunday dresses on all rally to shop. Then this mankind and his daughter come in and the dreaded happens. They have a video game, that is opened, with a receipt. integrity of the toughest situations to deal with. The account, in extreme fibers, goes like thisHi, I put forward.Hello, Id like to return this. Here is the receipt, the guest replies. I see that it is Mario political party for the Nintendo 64 and it is opened.Okay, I provoke exchange this for another copy of Mario company, I say.I dont want another copy. It was to toilsome for my kid, the guest says.Well, overdue to copyright law issued by the Federal political science I cannot refund your money or issue an exchange however for an exact copy of this game, I explain.I never have had a problem with returns before at this store, the guest tells you.One moment , I say as I go get the return policy pamphlet. I then point out the give voice which applies to the situation.Well this says I can return electronics with a receipt, says the guest as they point to a divers(prenominal) section of the return policy.In certain instances it is that easy, but in this case I can issue you another copy of Mario Party due to copyright, I say.Well, I shop here(predicate) every week. I deprave stuff for home, the office, and gifts. Ive never had a problem before. Are you telltale(a) me I just threw away $55?? retorts the guest in an idle manner.Im sorry, would you like to speak with the manager? I ask. That phrase is one of my favorite questions in a situation such as this.Yes, I do exclaims the guest. I turn around and pick up the walkie-talkie and call for the Lead on Duty.LOD can you come to the do desk? I speak in to the walkie.Be there in a minute, the walkie says back with Brians voice.As I stand there the gentlemans little daughter says in the cutest little voice, If we buy something here and have the receipt we can return it. I just scene at her then at her father a give a brief smile. The time it takes the LOD to arrive at the service desk seems like an eternity.